FAQ

How do you ship?

Within 3 business days your order will be shipped according to the following:

1) Paintings size 40x40 cm and larger: Fedex International Economy (or DHL for Germany).  
Estimated shipping times:
USA and Canada
4-9 business days
Europe 3-7 business days
Asia 5-10 business days
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2) Small paintings 24x33 cm and smaller: priority registered letter (state mail services)
Estimated shipping times:
USA and Canada 8-15 business days
Europe 3-10 business days
Asia 10-20 business days

Please note that international shipping times may vary a little. If you need a painting for a specific date, it's better to order sooner than later! You can also contact me to inquire about a shipping upgrade and I will check the options and costs for your specific situation.

Do you accept returns?

Yes, if you notify me and ship the painting back within 14 days from delivery. Buyers are responsible for return shipping costs.
The refund is made after I receive the painting back in immaculate condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and import taxes

I ship from Poland, EU. Buyers are responsible for any customs and import taxes that may apply to their respective country.

If there is a delay at the customs, it is not included in the estimated shipping times. Typically there are no significant delays. 

Do you accept commissions?

Yes! Please contact me to inquire about details. Prices depend on the size and topic, but are generally similar to what you can see on my available works.

The painting I wanted to buy has been sold, will you paint something similar?

Yes, that's certainly possible! Contact me for details.

Metric vs. imperial

I use the metric system. If you use imperial, it is advisable not to buy a frame for your order before you can physically hold it and measure it (standard imperial frames probably won't fit). The imperial equivalents seen in item details are approximate and only meant to help you visualize.

If there's something else you'd like to know, I'd be happy to answer!